What happens if I become unwell with COVID-19 during my holiday? This will depend on local guidelines but you should bring extra face coverings just in case. Where will I need to wear my face covering? Our resort staff will let you know upon arrival. Will social distancing be in place throughout the holiday? i.e. We will not knowingly operate any holidays where this is a local requirement. This will depend on local requirements but we will let you know in advance if this is the case. Will I be required to have a further test or have any health checks when I arrive? However, our representative will make sure they are positioned outside in a space where you will be able to find them easily. This will depend on the local guidelines in place as our representatives may not be allowed in the terminal building. Will I be met at my destination airport by a Saga representative? Yes, you will be required to wear a face covering at all times on your flight unless you are medically exempt. Will I have to wear a face covering for the duration of the flight? If your airline notifies us of any changes to this prior to your departure, we will contact you to let you know. Will I be able to take hand/cabin luggage? We would expect social distancing measures to be in place which may mean restricted seating. How will it work at the boarding gate when everyone gathers prior to boarding?Īny government guidelines will be adhered to. Yes, a face covering whilst travelling through all UK airports is mandatory unless you cannot wear one for medical reasons. Will I need to wear a face covering at the airport? Whilst we do not have airport representatives at UK airports for all of our overseas holidays, we do have Duty Officers at the end of the phone 24 hours a day, 7 days a week should you need any assistance.įor customers who are travelling on a dedicated solo traveller holiday flying from London Heathrow, London Gatwick or Manchester, you will be met at the airport by one of our dedicated airport representatives. Will Saga have someone at the UK airport to help me if necessary?
#SAGA 720I DRIVER FLEXI 8 DRIVERS#
We're asking drivers to wear masks too, but only if it doesn't interfere with their driving. We are asking all guests to continue to wear a face covering for the duration of your journey so please ensure that you bring one with you. Any government requirements in place at the time will be adhered to. What safety measures are in place for this service?Īll cars will be thoroughly cleaned prior to your collection and each household will be allocated a private car. I have booked VIP travel service through Saga. However, any additional costs will need to be covered and claimed via your insurance company. Saga will help you source alternative flights to your destination once your test result has been received. Saga are not responsible for results not arriving in time for you to go on holiday. When purchasing a pre-departure PCR test you will be doing so directly from the test provider. What happens if I do not get my test results back in time? More information is available via our COVID-19 testing page. To meet testing requirements set by the UK Government, you can book a test at a Saga discounted rate through The Travel Visa Company or Wren Healthcare. The cost of your test is not included as part of your package. The cost of the test is not included as part of your package. If a test is required, we will let you know and provide you with the information you need to arrange your test. This will depend on the requirements for both the UK and the destination you are visiting. Will I need a test before I travel? If so, how and when do I do this? If you feel unwell with COVID-19 symptoms, please do not travel. You can amend your holiday or cruise to a later date without incurring any fees. What happens if I feel unwell, am contacted by NHS track and trace or return a positive test prior to travelling? We encourage you to research the destination you are visiting. However, our resort staff will also let you know the local guidelines when you arrive. We will let you know prior to your holiday of any changes that we feel will impact your holiday. What if the country I am visiting has different guidelines to those in the UK? We will let you know what you need to do when we send your pre-departure documents. It’s worth checking this often as requirements can change quite quickly. This will have information on which list the country is on (red or rest of the world) as well as the most up-to-date information on what you need to do to be able to gain entry to the country. The best way to find this information is through the FCDO travel website. How do I find out the entry requirements for the country I’m travelling to?
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